Inclusive Services & Interesting Facts

• Beauty and SPA treatments
• SPA offers adapted to children and teenagers
• Selected wines and spirits
• Attractions and excursions
• For our little riding guests from 3 years: Pony riding & grooming, private pony training, pony training for two children
• For beginners from 6 years: Private riding session, private vaulting session, vaulting session for two on one horse
• For advanced riders aged 8 and over: Private cavaletti session or dressage session, seat training
• Familiamus pony badge & Familiamus horseshoe
• Personal babysitting service
• Pets on request
• Rental of e-bikes
• Ski hire & ski pass sales in the house

• check-in from 3:00 pm | check-out until 10:30 am (late check out depending on availability)
• newly constructed family hotel for families in all their facets, colours and forms
• quiet location on the alpine plateau, but still close to the city
• easy access and car-free area
• free Südtirol Guest Pass Almencard in summer (free of charge for the following time period: May 29th to July 11th 2025 | September 15th to November 4th 2025)
• pets by request / additional fee

Deposit

After receiving our booking confirmation, we ask you to pay a deposit of €300 (for a stay of less than three days) or €800 (for a stay of more than three days) by bank transfer or credit card to the following account:

Account holder:
Familiamus GmbH
IBAN: IT98 S060 4558 2200 0000 5007 540
BIC: CRBZIT2B050

General Cancellation Conditions

When cancelling the booking prior to departure or premature termination of the booked stay, the following cancellation costs accrue:

• Cancellation up to four weeks before arrival: free of charge
• Cancellation within four weeks before arrival: 80 % of the booked stay will be charged
• Cancellation within the last week before arrival: 100 % of the booked stay will be charged

Please note that we can only accept written cancellations.

Cancellation Travel Precaution

Our travel cancellation unsurance helps you avoid possible cancellation fees.
For a stay of less than three days, it is €40 per adult, for a stay of more than three days it is €70 per adult. Children are free of charge.

Cancellation protection applies in the event of the occurrence of following events, inter alia (24 hours bevor arrival): Covid 19 infection or restriction (border closures, lockdown or similar), illness (medical certificate required) of a family member up to the second degree* and so on. For more information, please send a message or give us a call. We are here for you!

*This includes: Spouse (registered partner, cohabiting partner), children (stepchildren, children-in-law, grandchildren and foster children), parents (step-parents, parents-in-law, grandparents and foster parents), siblings and brother-in-law/sister-in-law of the insured person.